We need your help

Due to the Coronavirus, GDA has had to close its Community Centre which, as well as providing a much-loved space for community and private groups to gather, also offers a source of income to GDA which in turn helps funds the invaluable services we've listed above.

In these difficult times, GDA welcomes your generosity now more than ever. We appreciate things are tricky for everyone, but anything you can spare to help us continue operating in order to support the 64,000 people living with deafness in our local area, will be ever so appreciated.

Please make your donation today by clicking here. Thank you.

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GDA recognises the additional strain the Coronavirus could have on our deaf and hard of hearing communities. We know people are at risk of social isolation particularly older people and this could be made worse by the temporary closure of services and social distancing measures. We are therefore working creatively to try and provide social support remotely. You can contact us via text, telephone (07875 610860, 07749 508692 or 07514 000026), Facetime, WhatsApp video or email at admin@gda.org.uk, and we will also stay in touch with people by regular website updates and where possible, by letter. In addition, we are committed to providing information and resources to our local Deaf community in British Sign Language and setting up a remote Interpreting service with our local Interpreters so that the Deaf community can still have local support.

The health and safety and emotional wellbeing of the people GDA supports, as well as GDA’s staff, volunteers, trustees and supporters are of the utmost important. With the situation with the Coronavirus as it is, we have taken the following steps in order to protect everyone. We will be updating this list as the days and weeks go by, so please do keep looking back for up-to date information about GDA’s services.

We would like to stress that while we are unable to carry out the full provision of services we would normally, GDA remains committed to supporting people living with deafness as best as we possibly can during these uncertain times. This will include the offer of remote support wherever possible.

GDA office and Community Centre

Due to the Coronavirus, GDA has had to close its office and community centre from Wednesday 18th March until further notice. All GDA staff will be working from home in order to continue services as much as possible. If you need to contact GDA for support during this outbreak period, please contact 07875 610860, 07749 508692 or 07514 000026, or email admin@gda.org.uk. We will be reviewing the situation again in April.

Hearing aid maintenance

For now all GDA hearing aid clinics taking place across Gloucestershire, will be closed. If you are or you start experiencing problems with your hearing aid, please follows these instructions:

  • Post your aids to Gloucestershire Hospitals NHS Foundation Trust, Gloucester and Cheltenham Hearing Services, Gloucester Royal Hospital, Audiology Department, Great Western Road, Gloucester, GL1 3NN. Please remember to include your name, contact details and address with the hearing aids, along with a brief outline of the problem. The hospital will then service/repair and return your hearing aids to you via 2nd class post.
  • If you are posting your hearing aids to the Hospital and you’ve been experiencing any of the COVID-19 symptoms – persistent cough or high temperature, in the last 7 days, please mark this clearly on the enclosed information in order to protect the hospital staff.
  • If a family member wishes to drop off your hearing aids at Gloucester Royal Hospital, please direct them to the OUTPATIENT DEPARTMENT RECEPTION AREA (first floor outpatients, signposted Hearing Services/ENT) and complete a form to include full patient details, address, postcode and contact number, and again noting if the patient has been suffering with a persistent cough or high temperature in the last 7 days.
  • Any patient wishing to request accessories such as tubing, slim tubes, domes or batteries can do so by emailing ghn-tr.hearing.services@nhs.net and these will be send out via 2nd class post.
  • The service is not able to assist patients with regards to future appointment queries at this time, this is a changing picture and we are not in a position at present to accurately report when appointments will be available.

Hearing aid batteries

If you require new hearing aid batteries, please contact us on 07875 610860, 07749 508692 or 07514 000026, or email admin@gda.org.uk to make your request.

Specialist listening aid equipment home visits (SSC)

For now, all home assessments for listening aid equipment (such as smoke alarms, flashing doorbells etc) will be done, where possible, remotely with the individual or a family member. On the occasions that this cannot be done remotely and the situation is deemed critical, GDA may carry out a home visit using a strict hygiene policy and following social distancing recommendations. We are awaiting further guidance from Gloucestershire County Council and the Fire Service and, of course, are being led by the daily Government announcements.

BSL interpreting services

In situations where a BSL interpreter is unable to access an appointment or an office, hospital or GP surgery isn’t allowing people on-site, GDA has set up a remote BSL interpreting service to enable appointments to carry on as normal. This will be done using Whereby, a virtual meeting room facility. Step by step instructions will be available shortly.

GEM Project

The GEM Project which supports deaf and hard of hearing people into work or training will continue as normal but via remote means. There will also be wellbeing on-line resources available to support people through this difficult time to reduce anxiety and isolation.

Youth services

GDA will remain a source of support for deaf children and their families during this time, and will be contactable remotely on reg.cobb@gda.org.uk and 07848 968692 to answer any questions.

The Dalmatians Club

The Dalmatians Club outing scheduled for Saturday 4th April is cancelled, we will look to reschedule this in the coming months. The club’s May outing will hopefully carry on as normal but we will confirm this in due course.

Lip-reading classes

All lip-reading classes are cancelled for the time being. We hope to re-start them in May.

Lunch Club

The Lunch Club planned for 2nd April is cancelled. We hope to be able to re-open the club on the 7th May, but we will confirm those arrangements as soon as possible.

Friendship Circle

The spring outing planned for the 28th April to the GWSR is cancelled. For now the groups summer party on the 30th June, is going ahead, although we will be able to confirm this in the coming weeks. We will look to reschedule the spring outing for later on in the year.

Hard of hearing clubs

Both the Gloucester and Cirencester hard of hearing clubs will cease meeting for the time being. Clubs hope to re-start again in May.

Transport Fund

While a number of our services are either cancelled or being carried out remotely, the Transport Fund will not be available at this time. Once services are up and running again, people will be able to access the Fund in order to attend GDA’s services and support.

Deaf awareness training

All face-to-face deaf awareness training will be cancelled for the time being with a view to rescheduling in the future. If you are interested in on-line options, please contact us at understanddeafness@gda.org.uk

Swindon and South Gloucestershire

Swindon and South Gloucestershire services will continue but via remote facilities. If you have any concerns, please contact Reg Cobb on 07848 968692.

Key contacts

  • Telephone or SMS - 07875 610860 or 07749 508692
  • Email - admin@gda.org.uk

We need your help

Due to the Coronavirus, GDA has had to close its Community Centre which, as well as providing a much-loved space for community and private groups to gather, also offers a source of income to GDA which in turn helps funds the invaluable services we've listed above.

In these difficult times, GDA welcomes your generosity now more than ever. We appreciate things are tricky for everyone, but anything you can spare to help us continue operating in order to support the 64,000 people living with deafness in our local area, will be ever so appreciated.

Please make your donation today by clicking here. Thank you.